Legal

Privacy Policy

This policy explains what information we collect through this website and how we use it.

Who we are. Insight Electrical ("we", "us") is a domestic electrical contractor based at 14 Kelly Road, High Wycombe, HP11 1BW. You can contact us on 07848 007564 or insight01electrical@gmail.com.

Information we collect

When you contact us through the website or by phone or email, we collect the information you provide — typically your name, phone number, email address, postcode, details of the work you're enquiring about and any other information you choose to share.

How we use it

  • To respond to your enquiry and provide a quote.
  • To arrange and carry out any work you ask us to do.
  • To keep records for invoicing, warranty and legal purposes.
  • To improve our service.

Legal basis

We process your information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, or because we have a legitimate interest in operating our business and responding to enquiries.

Sharing your information

We do not sell your personal information. We only share it where necessary to deliver our service (for example with suppliers of parts you have asked us to source) or where we are legally required to do so.

How long we keep it

We keep enquiry and customer information for as long as needed to provide our service and to meet legal, tax and insurance obligations. After that it is securely deleted.

Your rights

You can ask us to see, correct or delete the information we hold about you, or to stop using it for a particular purpose. To do so, email insight01electrical@gmail.com.

Cookies and analytics

This website uses only essential cookies needed for it to function. If we introduce analytics in future we will update this policy.

Changes

We may update this policy from time to time. The latest version will always be available on this page.